New Order - New Normal
Updated: Jun 25
Hello to all of you wonderful people!
We appreciate you and kindly ask for your continued patience and understanding. Here you will find a list of temporary changes we have implemented in order to accommodate as many of you as possible whilst upholding the guidelines for Health and Safety in the workplace.
As COVID-19 has reshaped Health and Safety in our everyday lives, it has also done so in the Beauty Industry.
Starting June 2nd, when we reopen our doors of the SALON, all guests must:
Sanitize their hands upon entry at the "Sanitization Station"
Wear a mask at all times. If you do not have a mask, one will be provided for purchase
Cancel their appointment as soon as they begin showing symptoms of fever, cough, sore throat, runny nose or difficulty breathing.
Attend their appointments alone
Not bring food or beverages
Take necessary medication to minimize symptoms of preexisting medical conditions eg: seasonal allergies, as prescribed by your doctor
Leave additional clothing eg: sweaters, coats, hats, in your vehicle
Call upon arrival and remain in your vehicle or outside until a staff member greets you at the door
Not arrive early for your appointment, unless asked
Allow staff to assist you with product purchases and refrain from touching displays
Understand that if you are displaying any symptoms, your appointment will end immediately
Maintain safe distance from other staff members and guests
Refrain from using cash. We will only be accepting debit, credit and e-transfers
Understand that at this time, we will not be accepting returns or exchanges
In efforts to ensure your safety and peace of mind, on top of our regular sanitization processes, we will be implementing the following additional procedures:
Each station will be sanitized with Preempt Disinfectant Solution, before and after each guest
Washrooms will be sanitized after each use
All re-useable towels and capes will be laundered with bleach on Sanitization Cycle
Only one hair wash station will be used to maintain physical distancing
Only one guest will be cashed out at a time
All staff will wash and sanitize their hands frequently, before and after each guest
Staff will not attend work if presenting any symptoms of illness
New temporary SALON hours of operation will be:
Tuesday - Saturday 10am - 6pm
Temporary LIMITED services available:
Haircuts - Please arrive with freshly washed hair. No products except for leave in conditioners.
Hair Conditioning Treatments
*Unfortunately, at this time we will not be offering color changes or corrective color work.
Thank you for taking the time to read this and for your continued patience. We welcome you to contact us at Beauty@CastandCourt.com if you have any questions or concerns regarding our Health and Safety practices. Creating a beautiful experience while prioritizing everyone's well being, is of utmost importance to us. We look forward to seeing you all!
Your C+C Team